Cookie Policy

Last updated: January 1, 2025

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

EXFFHIR Solution uses cookies to enhance functionality, analyze site usage, and improve your overall experience with our AI-powered FHIR platform.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

  • Authentication and session management
  • Security and fraud prevention
  • Load balancing and performance
  • Form submission and data retention

Functional Cookies

These cookies enable enhanced functionality and personalization.

  • Language and region preferences
  • User interface customizations
  • Demo request form data retention
  • Contact form preferences

Analytics Cookies

These cookies help us understand how visitors interact with our website.

  • Page views and user journeys
  • Performance metrics and load times
  • Error tracking and debugging
  • Feature usage analytics

Marketing Cookies

These cookies are used to deliver relevant advertisements and track campaign effectiveness.

  • Targeted advertising campaigns
  • Social media integration
  • Campaign performance tracking
  • Conversion measurement

3. Third-Party Cookies

We may use third-party services that set their own cookies to enhance our platform functionality:

  • Google Analytics: Website usage analytics and performance monitoring
  • Google Tag Manager: Tag and tracking code management
  • LinkedIn: Professional networking and B2B advertising
  • YouTube: Video content delivery and engagement tracking
  • Cloudflare: Security, performance, and content delivery

4. Managing Your Cookie Preferences

Cookie Controls

You can control and manage cookies in several ways. Most browsers allow you to:

  • View what cookies are stored on your device
  • Delete cookies individually or all at once
  • Block cookies from specific sites
  • Block all third-party cookies
  • Clear all cookies when you close your browser
  • Set up automatic cookie deletion

Browser-Specific Instructions:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

5. Healthcare Data and Cookies

HIPAA-Level Compliance

We do not store Protected Health Information (PHI) or any healthcare data in cookies. All healthcare data processing occurs through secure, encrypted channels separate from cookie mechanisms.

  • No PHI is ever stored in browser cookies
  • Healthcare data remains within secure server environments
  • Cookies only contain non-sensitive preference and analytics data
  • All healthcare data processing follows HIPAA-level security practices

6. Cookie Retention Periods

Different cookies have different retention periods based on their purpose:

Cookie TypeRetention PeriodPurpose
Session cookiesUntil browser closesTemporary functionality
Persistent cookies1-24 monthsPreferences and analytics
Authentication cookies30 days or logoutUser sessions
Analytics cookies2 yearsUsage tracking

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Updating the "Last updated" date at the top of this policy
  • Sending email notifications for significant changes
  • Displaying prominent notices on our website

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@exafluence.com

Phone: (1) 888 223 6742

Address: 3759 US Route 1 South, Suite 203, South Brunswick, NJ 08852

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST

For more information about our data practices, see our Privacy Policy and Security & Compliance pages.