1. Information We Collect
Exafluence Inc. ("we," "our," or "us") collects information you provide directly to us, such as when you create an account, use our services, or contact us for support.
- Personal information (name, email address, phone number)
- Professional information (company, job title, healthcare role)
- Technical information (IP address, browser type, device information)
- Usage data (how you interact with our platform)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our FHIR platform services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
3. Healthcare Data Protection
Our platform is designed to comply with HIPAA-level regulations. We implement appropriate administrative, physical, and technical safeguards to protect healthcare information.
- End-to-end encryption for all healthcare data
- Access controls and audit logging
- Regular security assessments and updates
- Business Associate Agreements (BAAs) with healthcare clients
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With trusted service providers under strict confidentiality agreements
5. Data Security
We implement industry-standard security measures to protect your information:
- 256-bit SSL encryption for data transmission
- AES-256 encryption for data at rest
- Multi-factor authentication
- Regular security audits and penetration testing
- SOC 2 Type II compliance
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Restrict processing of your information
- Data portability
- Object to processing
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@exafluence.com
Phone: (1) 888 223 6742
Address: 3759 US Route 1 South, Suite 203, South Brunswick, NJ 08852